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Email support at:  support@firestationsoftware.com


Call tech support at:  888-809-2673 ext. 2

The latest version of Fire Station is

*** Last Updated 11-21-2019 ***


* Fire Station – When logging in, you can now type your name (or part of it) and press enter to find your name in the list

* Hydrants – You can now search by hydrant address as well as hydrant (water source) name

* Incident Reporting – Fixed a bug when editing a NFIRS call would zero out the seconds for an apparatus causing errors in the NFIRS 5.0 report validation

* SCBAs – Fixed a bug where custom SCBA questions/answers were not printing on reports

Download the latest version here:


Fire Station Version

How do I install the update?
Last Updated 05-18-2019


Fire Station Update Installation Guide

Fire Station User Guide
* Last updated 11-23-2019


Fire Station User Guide

I am getting an error that a column is missing.  How can I fix this?
Go to Admin, About and click inside the box where your department name, expiration date, and licensed modules are listed.  Then, press F10 on your keyboard.  Click the buttons that appear at the top of the About box one time each going from left to right.  Click OK to close the About box.

How can I connect to an Internet meeting for support?
Use the form below once you are given the Session ID.

Online Meeting Login
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Session ID:
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