Need Help?
Email support at:  support@firestationsoftware.com


Call tech support at:  888-809-2673 ext. 2

The latest version of Fire Station is

*** Last Updated 08-10-2018 ***

* Incident Reporting – Now sending Fire Recovery USA files in XML format to Microsoft Azure container
* Incident Reporting – Fixed bug with LOSAP/LB886 report calculating number of calls required for points 

* Subscriptions – Fixed bug where totals row didn’t print on the Amount Collected report
* Subscriptions – Added Category to payments and reports

Download the latest version here:


Fire Station Version

How do I install the update?


Fire Station Update Installation Guide

Fire Station User Guide
* Last updated 08-10-2018


Fire Station User Guide

I am getting an error that a column is missing.  How can I fix this?
Go to Admin, About and click inside the box where your department name, expiration date, and licensed modules are listed.  Then, press F10 on your keyboard.  Click the buttons that appear at the top of the About box one time each going from left to right.  Click OK to close the About box.

How can I connect to an Internet meeting for support?
Use the form below once you are given the Session ID.

Online Meeting Login
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Session ID:
Your Name:
Connection Method:
Connection Program
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